Testimonials

Below you will find a small sampling of a few of the testimonials I have received from my Clients. In addition to reading the reviews appearing below, check my LinkedIn RECOMMENDATIONS.

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As first time home sellers, we had an overwhelming amount of information to learn, process and understand….and having no idea, really, where to start. This was compounded by the fact that we were acting on behalf of our parents, as they transitioned into a new phase of their life….further pressure to ‘get it right.’

When we finally arrived at the stage where we needed to take more drastic steps in making the sale a reality, we met two individuals that would help us in making the remainder of the journey, as stress free as humanly possible….and, as successful as possible. One of those people was a home stager we hired to properly highlight the assets my parents home had to offer…and the other was Craig Pilgrim.

Knowing that the town where our parents house was located was relatively small, we knew we wanted a realtor that could afford us as much, and as wide, exposure as there could be. Craig brought with him a profound appreciation of the internet and technology that would bring us more attention than what we had originally hoped to accomplish with simple print ads. Even though we knew the house was beautiful and the location stunning, by embracing the power of social media and the gadgetry available to him, Craig was able to provide confidence in the fact that he could deliver on the amount of exposure we were hoping for and sell our house within the original time frame he predicted. With the marketplace being the way it is, and the lack of time many of us have nowadays, it’s the way to go, if you want to sell a house.  Following the advice, guidance and recommendations of a trusted expert realtor, never hurts either!

Craig was with us every step of the way…with his regular status updates and spur of the moment chats, if we had a question; we always felt Craig was in our corner. Right from our original meeting, to the very first offer (Day 1, by the way!), to the last one that finally sealed the deal a little while later, we always felt he was going above and beyond for our family.

Craig brings experience, professionalism, knowledge and wonderful enthusiasm to his clients. We are so glad Craig was on our ‘team’ and would not hesitate in recommending him to others. If you want that special attention and caring attitude towards your family situation, give Craig a call.

When I recently spoke to a neighbour that lived a few houses down from my parents house, they confessed they originally thought the house wouldn’t sell…not much in the neighbourhood was moving on the market and they knew about the other houses nearby that were really struggling for a long time to sell. When they saw the “SOLD” sign go up on our house a relatively short time later, they were very surprised and more than impressed! They said…”You guys must have been doing things right!”

Yes, we did….and one of them was hiring Craig Pilgrim.

– Karen & Ben

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Choosing Craig as our realtor was the best decision we made during the search for our new home.  Craig’s professionalism, integrity, and patience helped us find the perfect home. Shortly after beginning our house search, Craig quickly got a sense of what was important for us to have in a new home.  His knowledge and experience shone through during the house showings, providing us with helpful, objective advice and recommendations.  He thoroughly explained every step of the home purchasing process and ensured we fully understood and were comfortable with each step, as we progressed.
Craig was a calming and reassuring influence as we began to evaluate houses we were interested in.  He gave us the time to think about and make the decisions we needed to make without feeling rushed or pressured.  When it was time to make an offer, Craig negotiated strongly on our behalf to ensure our position was effectively communicated, understood, and uncompromised.
Throughout our entire experience with Craig, he exuded the utmost of confidence and professionalism – it was evident that he strove to make our home purchasing experience the best it could be.
We would use Craig’s services again without hesitation and would definitely recommend him to anyone who is looking for a Realtor who puts his client’s needs first when buying or selling their home.

– Brent & Erin

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Our selection in a realtor was purely based on the recommendation of a friend that we had recently worked with. Her integrity and reliability gained our trust and we valued her opinion. She was definitely correct in working with Craig as he represented the same integrity and sincerity as previously experienced by the person offering the recommendation. We hadn’t had much experience with realtors (actually none) but my wife and myself both come from years of experience in the customer service industry and Craig always exceeded our expectations.
Dealing with Craig had a comfortable yet professional atmosphere. Craig has a unique and excellent ability to adjust to his environment. Even though his business is realty, he still relates on a personal level and shares his own successful and challenging experiences on buying a home.
Craig has the ability to make you feel like you’re his only customer. Whenever and whatever we needed to ask, Craig would get back to us with an answer and depending on the urgency of the matter, he would make your challenge his challenge and do whatever he could to resolve the issue.
The experience was fantastic! If we were to say every little thing went as planned or perfect, that would be a lie but Craig’s attention to detail, his ability to relate, his willingness to help where he could was a positive and consistent.  In all the time we worked together, I reflect back and smile at what a great experience it was.
Without a question we would feel confident referring Craig to others. We would not only be supporting someone that support us but the feeling is like supporting a friend. Our words of referral would be, “friendly, positive, attentive, get the job done.” Of course we would lay out the details of our dealings to ensure “the would be referral” understood they’d be getting the ‘full meal deal’.

– Don & Marianna

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Craig Pilgrim is prompt, knowledgeable and sincere. We were first time home sellers and were nervous, cautious and unaware of the housing market. Craig alleviated our fears and guided us towards a quick and very satisfying result. In a slow housing market he sold our house in just over a week and we received exactly what we wanted. He listened to us and supported us throughout the whole process.  We feel lucky to have  found Craig and would highly recommend him to anyone looking for a great real estate agent.

– Pamela & Wayne

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Craig was recomended to us by a friend of ours from ATB Financial, she had hired him when she bought her first place and thought he would be a good match for us. At our first meeting with Craig he was very friendly and informative, he never put any pressure on us to hire him and was very open and honest about all aspectes of his job, for these reasons we decided to hire him to help us find our first home. Throughout the whole process Craig was helpful, informative, and professional. He answered any questions we had and gave great advice along the way. He worked hard to understand what was important to us to help us find a home that we could love for years to come. Craig’s experince and integrity makes us confident that we have made all the right choices and we are eager to recomend him to our friends and family. We fell that Craig went above and beyond for us and are confident he would do the same for anyone else lucky enough to work with him. Thank you once again for all your help, we are loving the house and enjoying all the perks of being home owners!

– Candace & Greg

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I cannot recommend Craig enough.  As a first time ‘Home Seller’, the process was overwhelming.  I was completely naïve and unaware of all that was required for the sale of my Home.  Craig was very upfront with his take on market conditions.  He did not sugar coat anything.  Never did I feel like he was trying to pull the wool over my eyes just to get the sale.  I always knew where we stood.  He had answers for almost all of my questions and concerns.  If there was something he was unsure of, he strived to get an answer to me right away.  His complete professionalism in all matters helped to quickly quell any fears or apprehension.  Craig was there at every stage of the journey to help me through.  He made himself available at anytime whether it was a pressing matter or not.  His knowledge and resource base was vast.  I am proud to call Craig a friend and I will be using him for any future real estate transactions.

– Chris

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I hired Craig to help me sell my Edmonton condo in 2009. It was my first experience working with a realtor and Craig raised the bar high: he was always genuinely personable and honest; he was very easy to reach; and he ended up selling my condo with a price and timeframe that I was very happy with.

– Gen

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We recently moved to Edmonton from Ontario. Our search for a home and eventual move was made so much easier by the efforts of our realtor Craig Pilgrim. He went above and beyond is so many ways, His knowledge of the Real estate market and his attention to detail was impressive. I felt cared for through out the whole process, as in the end I had to come to Edmonton to find a home while my husband completed his assignment in Ontario. Craig was always accessible and available; I really do believe that without his efforts the whole process would have been so much harder. We affectionately refer to him the “Oracle”, he seems to have a solution for whatever help we asked of him. We cannot heap enough praise on him. He is without a doubt the most Professional Realtor we have ever dealt with. Thank you Craig, We could not have done this without you!

– Carol & Harry

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As a first time home buyer the process can be extremely overwhelming however, Craig made the process simple and enjoyable by tailoring himself to suit our needs. He was ALWAYS available to answer any questions we had (even after the deal was done). We really appreciated his knowledge of the market and how home buying and selling works. The best part of the experience for us besides our new home that we love, was that within the first few days of house shopping we truly felt like we had a friend helping us pick the house of dreams, someone who had our best interests at heart and he was never that “pushy realtor” trying to make a sale. (Which put us both at ease). Going thru a house with Craig is great, as we were looking at the cosmetic things, he is following behind catching any issues we missed and he never hesitates to give his honest opinion when asked. We absolutely LOVED using Craig as our realtor and fully plan on using him for all future transactions as well as recommending him to as many friends as possible!!!!

– Nadine & Dave

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Considering the challenges of Alberta’s real estate markets within the past few years we were happy to have worked with someone like Craig who we found went “above and beyond” in all aspects of his service and performance. We also found Craig to be very professional and attentive to detail which to us was very important. Above all, we most appreciated his excellent communication skills and friendliness.

– Manny & Silvana

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Craig gave us an extremely pleasant buying experience. We were looking at properties outside the city of Edmonton, and he had no problem making the time to travel to our (new) town to show us what we were looking at. He worked around our schedules and gave us valuable input on things we never would have thought to look at when viewing properties. He helped us with every aspect of our buying experience and his personable manner, honest nature and knowledge was much appreciated.

– Shannon & Darrell

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With the successful closing of the third transaction in which you have represented Gwen and I (two purchases and one sale over a three year period), I wanted to express my most sincere appreciation for your exemplary services as our realtor. Living away from the Edmonton market, we have to rely on you as our realtor to provide good market advice, followed up by diligent service and a high level of friendly, yet professional communication. Craig, you have consistently delivered upon our expectations ‘IN SPADES’. That’s why we keep coming back to you! We have never, in our several transactions away from the Edmonton area, had a realtor provide us with better service. I have often provided friends with your contact information, along with my highest recommendation, for their real estate interests. Gwen and I will certainly use your services again for any real estate transaction we pursue in the Edmonton region. Further, I have no hesitation in providing you with this broad endorsement, and I would happily stand as a personal-contact reference for ANY person looking for the best realtor in the Edmonton market. Please feel free to use these comments in any promotional efforts you pursue. These comments are offered as heartfelt and genuine, and I believe it would have been a great service to any other person who may follow this recommendation.

– Doug & Gwen

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Craig was refered to us through a friend and boy was he everything he was supposed to be and more! My fiancée and I lived in Mississauga and were buying a home in Edmonton and did everything over the phone or by email with Craig. When we came to Edmonton and Craig was unfortunately out of town, he ensured he setup us with a colleague and she knew exactly what our goals were and what we were looking for. He had provided us multiple listings throughout the process and put up with my constant pestering! We found a home that we love, and with Craig’s help we bought it. Even though he was out of town, our whole experience was stress free – which speaks to Craig’s dedication to his clients. It was my first time buying and he made sure I understood every part of the process, from making the offer, to closing. In fact we hadn’t even met Craig until after we came to Edmonton to get the keys!

– Neil & Patty

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It was very hard to find someone who would work with us the way we required (i.e. contact via email instead of phone). Craig was able to understand our lifestyle, and did not give us any of that high-pressure garbage we had come to expect from the other realtors we contacted. We also had a 2-year-old to deal with and he was very considerate of that when scheduling viewings. Basically he really took our lifestyle into account and helped get us the best selling experience possible. We couldn’t have been happier with our buying experience.

– Adam & Carissa

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Craig is FABULOUS!!! Overall I was very impressed with pleased with his high level of service & dedication making sure I got what I wanted. Craig’s understood what I was looking for – he took the time to ask questions, his attention to detail, patience, time availability / flexibility and communication was outstanding. I respected Craig’s professional ethics as he cared about my needs and wasn’t just after the sale – he builds relationships with his clients. His negotiation skills are THE BEST I have seen in a long time. When Craig was negotiating on the property, he was on vacation out of the country and he still closed the deal and walked me through everything I needed (over the phone & by email). In my opinion, Craig is one of the best realtors I have ever met, and I have referred him to several of my friends & colleagues already. It is obvious that Craig loves what he does and he is all about the CUSTOMER EXPERIENCE!!

– Vivianne

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Simply put, Craig was exceptional. I was a committment-shy first time buyer, and the customer service he provided was second-to-none. It seemed that every time a question or concern popped into my head, Craig called me with the answer before I could call him. Craig approaches his business through clients’ eyes – always prepared and always gracious.

– Chris & Dan

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We found our realtor to be very easy to work with, and available when we needed. The buy/sell of our homes was a positive overall experience. We found Craig to be very thorough, and had the whole family in mind when going through the process. Craig was prompt with communication and explained the process well. We appreciated working with him.

– Carol & Dean

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Craig was fantastic… he was very well prepared with market comparables to help us establish a competitive starting listing price – he was dead on – we received an offer after 10 days and got exactly what we wanted for our house.

– Jenn & Ben

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Craig is an amazing person!! My wife and I never felt uncomfortable or loss of words being with him. He was great at keeping us focus on what our objective was!

– Antone & Nadine

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Very straightforward, realistic and to the point. No pressure, instead worked to find a home that I wanted and was happy with. Worked around my accommodated my schedule.

– Edward

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Craig really understands the market and was behind us all the way on getting our property sold. Amazing customer service and was willing to put in lots of time with us when we were buying.

– Ken & Robynn

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Craig was great! I didn’t know the first thing about buying a house and he walked me through the whole process and made it simple and stress free (as stress free as buying a house can be!) He also stuck with me when I ended up buying from a builder and there was a chance he would not get paid. All in all, I had to buy fast and I am VERY picky, and Craig made it an enjoyable experience and didn’t once come across as a regular agent that is just going to hose me. He is 100% trust worthy and that ment the world to me!

– Rebecca

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Outstanding. He is very knowledgeable, personable & punctual.

– Elsie

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Craig helped me in so many ways. Not only did he remain within my budget, drive me to locations, but he considered my safety in the different neighbourhoods(single woman). I outlined what I wanted and Craig found it to perfection! He went above and beyond consistently. Due to the market at that time, Craig worked long hours to ensure I was looking at the condo minutes after it was on the market and that my offer was reviewed by the seller/other real estate agent the same day as I made it. He always remained professional, patient and friendly. In the end, Craig found me the condo of my dreams. I would recommend Craig in a second to anyone looking to get the job done.

– Mareka

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Craig exceeded my expectations. Based upon dealings with other real estate agents, Craig was attentive to detail, communicated effectively, always returned my calls promptly and was fun to work with!

– Graeme & Julia

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Craig was very realistic regarding the strengths and weaknesses of our property. He did a fabulous job of helping us maximize the strengths of our home. Craig was very thorough and we felt he really listened to what we wanted. When we negotiated he made it clear that while he is very principled, he was working for us.

– Kristina & Barry

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Craig, you were my first experience with a REALTOR® and you made it a pleasant one. I felt from the first I met you that you treated me with respect and professionalism even though I stated I was only looking and would not be buying at that time. Even knowing that you still took the time to find homes that met my criteria.
Because of your friendly and positive personality it was as if I have known you all my life and even though you have a friendly personality it did not dampen your professionalism.
I thought you to be conscious of my feelings (compassionate) toward the selling of my home of 30 years and tactful when making suggestions to make the home more presentable from within and street appeal.
When my home was listed I felt all activities, including posting pictures to the internet, were taken care of in a very timely manner. You always kept me posted by conveying information in a timely manner at every step of the process from start to finish.
You were always punctual for appointments and kept commitments, a trait that many in the business world do not have. I appreciated your thoroughness when going over the sellers contract in detail and your explanation of each of our roles before I signed anything. I was especially appreciative as this was all unfamiliar territory to me as a first time seller. I also appreciated your personal touch by coming to see me in person to reply to an inquiry versus always on the phone.
You did make my real estate experience a pleasant one. Thanx again.

– Carol

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 Since we have now purchased two properties with your professional assistance, we feel we’ve come to know your professional and personal service ethic quite well. We feel that we have truly benefited from your honesty, integrity and efficiency regarding our transactions. Despite having given you some very specific search criteria that took the market several months to meet, and Gwen and I living hundreds of kilometers from you, we never once felt that your level of attention or your focus on our needs slipped. This was evidenced by you finding and notifying us of the ‘right’ place within minutes of it being listed. Your professional advice and advocacy on our behalf was appreciated from start through to closing. What really set your service apart however, was your personal attention, your genuine concern for our needs, and your high level of communication about the market. Your assistance led us through two ‘very satisfied’ deals, and we would highly recommend your service to anyone considering real estate in your area.”

– Doug & Gwen

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 “My husband and I are writing to tell you about the fabulous experience we just had with Craig. He helped us find a house that we love and then helped us sell our house for the price that we needed. We found Craig to be enthusiastic and committed to our needs. Craig was available to answer every question that we had and really worked on our behalf throughout the whole experience. He made it clear from the start that he was there to work for us. I would eagerly recommend Craig to anyone interested in finding or selling a house. Thanks, Craig!”

– Kristina & Barry

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“My husband and I are writing to thank Craig for his outstanding service as our REALTOR® – our acreage sold very quickly, the downside being that our relationship with Craig was somewhat abbreviated. However, in the brief period we dealt with him, we found him to be extremely personable, helpful, energetic and totally customer-focused. Without hesitation, we would highly recommend his services to anyone who is seeking a knowledgeable, totally professional and highly ethical REALTOR® who gets things done! Thanks for taking such good care of us!”

– Isabel & Craig

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///…CP